Your Banker Is Always In: Sweden Rolls Out the Robots – Bloomberg

Aida is the perfect employee: always courteous, always learning and, as she says, “always at work, 24/7, 365 days a year.” Aida, of course, is not a person but a virtual customer-service representative that SEB AB, one of Sweden’s biggest banks, is rolling out. The goal is to give the actual humans more time to engage in more complex tasks. Sweden’s financial industry is now emerging as a pioneer in the use of artificial intelligence.

Source: Your Banker Is Always In: Sweden Rolls Out the Robots – Bloomberg

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